Shipping policy

Shipping Policy

Thank you for shopping with StyleGlowHaven! We are committed to delivering your order as quickly and safely as possible. Please review our shipping policy below.

Order Processing

Orders are processed within 1–3 business days after payment is confirmed.
Orders are not processed or shipped on weekends or public holidays.
During peak seasons, promotions, or holidays, processing times may be slightly longer.

Shipping Times

Estimated delivery times vary depending on your location:

United States: 5–10 business days
Canada: 7–12 business days
United Kingdom: 5–10 business days
Australia & New Zealand: 7–15 business days
Europe: 7–15 business days
Other International Locations: 10–20 business days

Please note that these are estimated delivery times and may vary due to customs processing, weather conditions, or carrier delays.

Shipping Costs

Shipping fees are calculated at checkout based on your location and the shipping method selected.

We may also offer free shipping on qualifying orders during promotional periods.

Order Tracking

Once your order has been shipped, you will receive a confirmation email with your tracking number. Please allow 24–48 hours for tracking information to become available.

Customs & Import Duties

International orders may be subject to customs duties, taxes, or import fees imposed by your country's customs authorities. These charges are the responsibility of the customer.

Incorrect Shipping Address

Please ensure your shipping address is accurate before placing your order. We are not responsible for orders shipped to incorrect addresses provided at checkout.

If you notice an error, contact us immediately. We will do our best to update your order before it ships.

Lost or Delayed Packages

If your package is delayed beyond the estimated delivery time, please contact us, and we will work with the shipping carrier to help locate your order.

If your package is confirmed lost in transit, we will provide a replacement or refund where appropriate.

Damaged Items

If your order arrives damaged, please contact us within 48 hours of delivery. Include your order number and clear photos of the damaged item(s) and packaging so we can resolve the issue promptly.